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It’s hard to make personal connections with takeout and delivery guests, but it’s NOT impossible. You have an incredible opportunity to make YOUR restaurant stand out as being the friendliest and most personable restaurant in your area.
Use these best practices and find fun, creative ways to make your pickup and delivery orders more personal. It doesn’t have to be something big or elaborate, just sincere and genuine. Your staff will enjoy making someone’s day and your guests will notice and appreciate your efforts.
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