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Macys offering Contact-Free Curbside Pickup
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Macys Curbside Pickup is here! For your safety & comfort, you can now shop online and receive orders at select store locations from your car. Macys curbside pickup is contact-free.
Pickup hours are 11am-5pm, Monday-Friday
You are most likely electing to shop stores with curbside pick correct? Macys joins the other major retailers offferinf safe curbside pickup. Here’s how it works!
Here’s how Macys Curbside pickup works:
- Place your order online with Curbside Pickup at a store near you
- Order by 12pm local time for same day pickup; orders placed after 12pm are ready on the next business day
- The selected store receives your order
- Your merchandise is selected from the store’s current inventory and prepared for pickup
- When your order is ready for pickup, you’ll receive a Ready For Pickup email that includes: directions on where to go to pick up your order, the phone number to call when you arrive and the date your order will be held until
Note: After you place your order, you have 15 minutes to make changes or cancel it.
What stores are offering Curbside Pickup?
We’re offering Curbside Pickup at select locations. To see if it’s available at a Macy’s near you, click here.
Who can pick up your order?
If you place an order online, you are the primary pickup person. If you believe that you may not be able to pick up the order, you can designate an alternate pickup person during Checkout.
These are the only two people who can pick up the order.
Note: When you arrive to pick up your order, you’ll need your Ready for Pickup email and a valid government-issued ID.
Can I drop off my returns at a Curbside Pickup location?
At this time, returns can only be processed through our online returns process to keep our colleagues and customers safe.
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