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DUE TO THE OVERWHELMING DEMAND STORES ACROSS THE STATE WILL BE OFFERING THAT CURB SIDE PICKUP. BRINGING THAT TOTAL NUMBER OF STORES TO 565. LAST MONDAY THE CURBSIDE PICKUP STARTED AND MANY CUSTOMERS HAVE BEING ABLE TO GET THROUGH ON THE PHONE TO ORDER AND THEY WANT BETTER ACCESS. THE BOARD SAYS AFTER LEARNING FROM THEIR EXPERIENCES LAST WEEK THEY MADE SOME IMPROVEMENTS. THE STORES THAT WILL BE ONLY BE FILLING A LIMITED NUMBER OF ORDERS. EACH DAY ON A FIRST CALL FIRST SERVE BASIS MOST STARTING AROUND 9:00 A.M. MONDAY THROUGH SATURDAY. ORDERS WILL BE LIMITED TO SIX BOTTLES PER ORDER AND CREDIT CARDS ARE THE ONLY ACCEPTED FORM OF PAYMENT. STORES WILL CONTINUE TO ACCEPT THE FIRST 50 TO 100 ORDERS PLACED EACH DAY. THERE IS A LINK TO THE FULL LIST OF THE LIQUOR STORES OFFERING THIS CURBSIDE PICKUP. YOU CAN FIND T

Hundreds more Pennsylvania wine and liquor stores now offering curbside pickup

WGAL News 8 coronavirus coverage

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WGAL

Updated: 7:35 AM EDT Apr 27, 2020

Shannon Murphy

Reporter

Starting Monday, April 27, hundreds more Pennsylvania wine and liquor stores will be accepting orders for curbside pickup. What you need to know (from the PLCB)Curbside pickupWhat stores are offering curbside pickup?As of Monday, April 27, 565 Fine Wine & Good Spirits stores across the commonwealth are accepting orders by phone for curbside pickup. For a list of these stores, click here.How do I place an order for curbside pickup?Orders for curbside pickup are only accepted by phone; no orders will be taken in person at the store, through email or via voicemail. Online orders aren’t available for curbside pickup. Most stores will support curbside service Monday through Saturday — taking a limited number of orders on a first-call, first-served basis beginning at 9 a.m. each day and scheduling pickup appointments between 9 a.m. and 6 p.m. those days — but some stores will operate on more limited days and hours.To find the phone number of your local store, click here.What products are available to order?Each store has its own unique inventory, and store associates will guide callers through the products available for purchase before finalizing each order and taking credit card payment by phone.How does the pickup process work?A pickup appointment will be scheduled within a few days of order placement. Customers should arrive promptly at their scheduled pickup time, where they’ll be required to present identification before the order is delivered. Car pickup is available for stores with parking lots, and signage will help guide customers where to park. At stores without a parking lot, customers must walk up to and wait outside the store during their designated pickup window.What are the order limitations?Curbside pickup orders are limited to one order of up to six bottles, per customer, per store, per day.Credit cards are the only accepted form of payment, and all curbside pickup sales are final (no returns).How many orders is each store accepting for curbside pickup each day?Each store is accepting the first 50 to 100 orders placed each day, on a first-call, first-served basis, until fulfillment capacity grows to accept more orders per day.I missed my curbside pickup window. What happens now?If you missed your assigned pickup time, a store associate will attempt to call and reschedule up to three times.Website access and order limitations You announced that FineWineAndGoodSpirits.com was reopening, but I can’t access the site. Why?Currently, site traffic exceeds our ability to accept and fulfill orders in a timely manner, so we’re limiting the number of orders we accept each day. Orders aren’t accepted by phone, email or through social media.Why are only a limited number of customers allowed to place orders per day? How are you deciding who is and isn’t able to order, and what does random access mean? Should we keep trying to visit the site all day or once a day? Does it recognize my IP address or FW&GS login? Access to FineWineAndGoodSpirits.com is currently randomized to avoid overwhelming the site with high traffic, allowing for prolonged access throughout the day. We won’t get into technical aspects of limited access in the interest of protecting the integrity of the site. If you visit the site and are unable to shop at that time, please try again in a couple of hours or in the coming days.When will I get access to the site? Do I need a specific link or account to access the website?As our fulfillment capacity increases, we’ll continue to increase the number of orders accepted each day, but we anticipate demand will continue to exceed capacity for some time. No account or special link is required to access the site or shop the available selection. No one receives priority access to the site. How will those who are granted the opportunity to shop be contacted or know they can shop?If you’re prompted with a message to “SHOP NOW” then you’re able to shop. If you don’t get that message, we suggest trying again in a couple of hours or in the coming days. Each day, the site will alert customers when orders are no longer being taken because we’ve reached our daily order limit.Why isn’t my preferred product available online? Where can I view the list of products currently available to buy online?To make sure we can fill orders quickly and efficiently, we’re currently offering a reduced catalog of our top-selling wines and spirits. When you’re granted access to shop the site, you’ll see the products available for purchase at that time.While I was shopping, I received a page that said we’ve reached maximum capacity for the day and to please come back tomorrow. Will I be granted immediate access? What time should I try?Please accept…

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Ben Waldschmidt

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Hello Everyone! My name is Ben. I have been in the online marketing business as well as retail management for over 25 years. Married to the most wonderful woman in the world! 2 beautiful kids who bring joy to my life every day!

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