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Our Curbside Pick Up program allows you to purchase items online and pick them up at a store location near you as early as the same day. It’s fast and you save on shipping fees!
Just follow a few simple steps:
1. Look for items on worldmarket.com marked “FREE Store Pick Up”
2. Add items to your shopping cart
3. At checkout, choose which items to ship and which ones to pick up curbside
Buy Online Pick Up Curbside is being offered at stores where state and local officials have deemed it safe. We will be adding stores on a weekly basis so check back to find the status of stores near you. To check availability: 1) click here, 2) enter your city, state or zip on a product description page or 3) select a store within your shopping cart to verify that products are available for curbside pick up at your local store.
After completing your order online, you will receive a series of email messages. First, you’ll get an Order Confirmation acknowledging receipt of your order. Then, you’ll receive a Pick Up Curbside Notification when your order is ready to be picked up at Cost Plus World Market. The email will instruct you to call the store from your car when you arrive (your store’s phone number will be in the email). Please remain in your car for everyone’s safety. A store associate will bring your order to your car.
Most items will be ready for curbside pick up within two hours of the time you place your order on worldmarket.com. However, you must place your order by 3 pm local time to pick up your order same day.
When your order is ready for pick up, you will receive a Pick Up Curbside Notification email, which will include instructions for picking up your item(s).
Once you arrive at the store, proceed to the designated parking area and remain in your car for everyone’s safety. Call the store at the phone number listed on your order confirmation email and we will bring your order right to your car.
Your order will remain available for a maximum of 7 days from the time you receive a Pick Up Curbside Notification. If you don’t pick up your items by then, we’ll cancel the order and refund your method of payment. Refunds can take up to 72 hours depending on your bank. For more information please contact a World Market Customer Service Representative Monday–Sunday, 7 am–12 midnight EST at 1-877-967-5362 or click here for our email help form.
You will receive a text notification when your order is ready. If for some reason there is an issue with a specific store’s inventory, a store associate may need to reach you directly to provide additional information in regard to your order.
Online orders for items that must be shipped to your local store cannot include items that are available for pick up today. Please order items for free pick up today in a separate order online.
The confirmation email explains that an authorization is placed on your card until you pick up the merchandise.
If you pick up your order before 3 days have passed, your card is charged right away.
For easy order pick up, please bring the following with you to the store:
For your protection, only you or a pre-authorized pickup person may pick up your order. During online checkout, simply select “Add an alternate pickup person” when asked who is picking up your order. Provide the name, email address, and mobile phone number (optional) of the person who will pick up your order. Providing this information allows us to send the Pick Up Curbside Order Notification email directly to you as well as your pre-authorized pickup person.
Your designated pickup person will need to bring the following to the store:
Your items will remain available for a maximum of 7 days from the time you receive a Pick Up Curbside Notification. Orders not claimed after that will be available based on the product type and store location. For more information please contact a World Market Customer Service Representative Monday–Sunday, 7 am–12 midnight EST at 1-877-967-5362 or click here for our email help form.
Please contact your store and the store will initiate the cancellation process. Please note that payment holds can take 2-5 business days to be released by your bank.
Unfortunately, until our stores are fully opened and operational, we cannot accept returns at store locations, even those offering curbside pick up. All returns will be honored up to 60 days upon store re-opening.
You will receive a Pick Up Curbside Notification email, which will include instructions for picking up your item(s) and will state that an authorization has been placed on your card until the items are picked up. Your order will remain available for a maximum of 7 days from the time you receive a Pick Up Curbside Notification. If you don’t pick up your items by then, we’ll cancel the order and refund your method of payment.
Please refer to the Cost Plus World Market Terms and Conditions at https://www.worldmarket.com/category/customer-service/terms-of-use.do for additional terms of sale applicable to your Buy Online Pick Up Curbside purchase.
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