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With COVID-19, customer behavior and expectations have changed. Safety is front and center and customers need retail options that provide secure access, especially when stores are closed or stay-at-home orders are in effect.
In this recorded Q&A session, our retail experts, Kayla Magnan and Thomas Nielsen, discuss the tools you need to offer contactless curbside pickup to customers. We’ll be sharing industry and customer stories, and we invite you to share your questions, stories, and challenges.
About our speakers
Thomas Nielsen is renowned as one of the leading experts of retail technology in the Microsoft Dynamics ecosystem. He has worked with hundreds of retailers worldwide as a consultant and implementor of systems to improve workflows, increase revenues, and expand sales channels.
Kayla Magnan grew up in retail and brings modern strategies and insights to businesses. Having worked for LS Retail, the largest provider of retail technology in the Microsoft ecosystem, Kayla provides advice and direction to retailers looking for digital transformation.